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DXI technology

FAQ

Digital Experience Intelligence (DXI)

PersonaX - unleash the Superpower of Customer & Expert Twins

Book a demo

Book a demo

Predictive Insights Framework

Predictive Insights Framework

Change of customer perspective

Change of customer perspective

PersonaX revolutionizes customer interaction by combining cutting-edge AI and intuitive UX to create digital customer twins. These twins provide deep, dynamic insights and can even solve tasks from the customer's perspective.

The new era of Customer Centricity has started.

PersonaX revolutionizes customer interaction by combining cutting-edge AI and intuitive UX to create digital customer twins. These twins provide deep, dynamic insights and can even solve tasks from the customer's perspective.

The new era of Customer Centricity has started.

PersonaX revolutionizes customer interaction by combining cutting-edge AI and intuitive UX to create digital customer twins. These twins provide deep, dynamic insights and can even solve tasks from the customer's perspective.

The new era of Customer Centricity has started.

Book a demo

Book a demo

A Digital Twin

now creates its own...

Our product portfolio

Digital twins

PersonaX

B2C Customer Twin

Customer knowledge at your fingertips - Validate and develop products and campaigns 50x faster and cheaper

  • Digital Twins accelerate daily work for customer centric departments

  • True-to-life persona replication drives relevant innovation

  • Up to 1,000 iterations per query – always customer-centric, never biased

B2B Customer Twin

Gain clear, deep B2B audience insights to drive precise brand and business choices



  • Boost multi-stage B2B sales with actionable, data-driven global insights

  • Precisely target the right business segments for global success

  • Drive faster results and real business impact with a winning GTM approach

  • Unlock B2B audience insights usually reserved for your trusted sales partners

Expert Twin

Empower yourself and clients with deep professional expertise and proven methodologies



  • Your superpower: deep expert knowledge & proven methods—24/7 for you & clients

  • Comprehensive mastery of e.g. product portfolios, marketing guidelines and targeted training

  • Empower every employee with relevant skills and instant access to expert knowledge

workflows

SmartX

Smart Processes

AI-driven process automation with Digital Twins boosts productivity and cut expenses



  • AI-powered process automation – driven by the innovative use of digital twins

  • Boost productivity & quality through Digital Twin process ownership

  • Embed customer centricity deeply through Digital Twins and customer perspectives

  • Scale workforce cost-efficiently with rapid onboarding and blended expertise

Level-Up your
Customer Centricity

Budget

>

70

%

Cost
Reduction

Compared to traditional research, delivering deeper, more powerful insights

Reliability

>

95

%

Confidence
Level

> 1.000 Twin Population in each Dialouge ensures representativness

Accelerator

10

X

Time to
Insight

Time savings paired with deeper insights and vital customer insight ownership

Productivity

18

X

Time to
Resolution

Faster and smarter solution finding while slashing the flop rate

Budget

>

70

%

%

Cost
Reduction

Compared to traditional research, delivering deeper, more powerful insights

Reliability

>

95

%

%

Confidence
Level

> 1.000 Twin Population in each Dialouge ensures representativness

Accelerator

10

X

X

Time to
Insight

Time savings paired with deeper insights and vital customer insight ownership

Productivity

18

X

X

Time to
Resolution

Faster and smarter solution finding while slashing the flop rate

Use cases

Sentimental analysis

Personalized Campaign Targeting

Real-Time Behavioral Insights

Brand Value
Advisory

User Testing /
Landing Pages

Content Personalization

Ad Spend Optimization

Cross-Selling Opportunities

Influencer Mapping

Sentimental analysis

Personalized Campaign Targeting

Real-Time Behavioral Insights

Brand Value
Advisory

User Testing /
Landing Pages

Content Personalization

Ad Spend Optimization

Cross-Selling Opportunities

Influencer Mapping

Sentimental analysis

Personalized Campaign Targeting

Real-Time Behavioral Insights

Brand Value
Advisory

User Testing /
Landing Pages

Content Personalization

Ad Spend Optimization

Cross-Selling Opportunities

Influencer Mapping

Book a demo

Book a demo

DXI technology

Turning Digital Twins
into Intelligent Advisors

Digital Customer Twin

Real-Time dialogue with extremely low latency, representativeness due to more than 1,000 response cycles and seamless, human‑like interactions

LIA Engine

Latent Insight Amplifier (LIA) processes data up to 20-60× faster and more efficient than traditional methods, enabling instant responses and knowledge triggering.

Model Training

Interlinking attributes with up to 500GB of your customer, BI, sales, and CSAT data into a unified knowledge hub for deep insights from existing research

Persona Enrichment

Personality Inventory utilizes more than 1,750 granular traits to generate deep, precise insights and prevent inaccuracies

Initial Target Group Briefing

Existing description of the persona profile and customer data based on company information

Initial Target Group Briefing

Existing description of the persona profile and customer data based on company information

Persona Enrichment

Personality Inventory utilizes more than 1,750 granular traits to generate deep, precise insights and prevent inaccuracies

Model Training

Interlinking attributes with up to 500GB of your customer, BI, sales, and CSAT data into a unified knowledge hub for deep insights from existing research

LIA Engine

Latent Insight Amplifier (LIA) processes data up to 20-60× faster and more efficient than traditional methods, enabling instant responses and knowledge triggering.

Digital Customer Twin

Real-Time dialogue with extremely low latency, representativeness due to more than 1,000 response cycles and seamless, human‑like interactions

Initial Target Group Briefing

Existing description of the persona profile and customer data based on company information

Persona Enrichment

Personality Inventory utilizes more than 1,750 granular traits to generate deep, precise insights and prevent inaccuracies

Model Training

Interlinking attributes with up to 500GB of your customer, BI, sales, and CSAT data into a unified knowledge hub for deep insights from existing research

LIA Engine

Latent Insight Amplifier (LIA) processes data up to 20-60× faster and more efficient than traditional methods, enabling instant responses and knowledge triggering.

Digital Customer Twin

Real-Time dialogue with extremely low latency, representativeness due to more than 1,000 response cycles and seamless, human‑like interactions

Pure Impact.
Distinctive Insights.

Pure Impact.
Distinctive Insights.

Pure Impact.
Distinctive Insights.

Real-time
processing

of requests ensures immediate, actionable insights - even with large datasets

of requests ensures immediate, actionable insights - even with large datasets

Flexible and
scalable system

easily integrates new data w/o limitations and enables Twin Training with multiple data points for unmatched accuracy.

easily integrates new data w/o limitations and enables Twin Training with multiple data points for unmatched accuracy.

Cutting-edge own LIA technology

of Latent Insights Amplifier (LIA) eliminating limitations of RAG approach

of Latent Insights Amplifier (LIA) eliminating limitations of RAG approach

Real-world
focus

using a detailed Hyper Personality Inventory to deliver personalized, precise insights beyond population-based models

using a detailed Hyper Personality Inventory to deliver personalized, precise insights beyond population-based models

FAQ

Find answers to all your
questions or doubts

How Accurate Are Our AI Customer Twin Insights?

What are the departments and roles that uses Digital Twins?

What kind of data and sources is required to build up a Digital Twin

Do our employees require any prompting skills to interact with the Digital Twins?

How do I use the DXI Platform?

How quickly can we start using the DXI Platform productively?

How is my data handled and protected?

What are potential use cases for Digital Twins?

How Accurate Are Our AI Customer Twin Insights?

What are the departments and roles that uses Digital Twins?

What kind of data and sources is required to build up a Digital Twin

Do our employees require any prompting skills to interact with the Digital Twins?

How do I use the DXI Platform?

How quickly can we start using the DXI Platform productively?

How is my data handled and protected?

What are potential use cases for Digital Twins?

How Accurate Are Our AI Customer Twin Insights?

What are the departments and roles that uses Digital Twins?

What kind of data and sources is required to build up a Digital Twin

Do our employees require any prompting skills to interact with the Digital Twins?

How do I use the DXI Platform?

How quickly can we start using the DXI Platform productively?

How is my data handled and protected?

What are potential use cases for Digital Twins?

Contact us

DXI - Digital Experience Intelligence GmbH

Ahornring 93
82024 Taufkirchen/Munich
Germany

Represented by:
Frank Rauchfuß, Stefan Trebbin

Contact Information:
Email: founder@dx-i.com
Telephone: +49 (0)89 41 43 43 48

Commercial Register Entry:
Registered in the Commercial Register.
Registration Court: Amtsgericht München
Registration Number: HRB 298665

VAT Identification Number according to § 27 a of the VAT Act:
DE451196933

©2024-2025 DXI - Digital Experience Intelligence GmbH.
PersonaX is a registered Trademark. All Rights Resevered.

Privacy Policy

Let's get in contact with us and your Digital Customer Twin.

Follow us:

Member Of:

Selected By:

Contact us

DXI - Digital Experience Intelligence GmbH

Ahornring 93
82024 Taufkirchen/Munich
Germany

Represented by:
Frank Rauchfuß, Stefan Trebbin

Contact Information:
Email: founder@dx-i.com
Telephone: +49 (0)89 41 43 43 48

Commercial Register Entry:
Registered in the Commercial Register.
Registration Court: Amtsgericht München
Registration Number: HRB 298665

VAT Identification Number according to § 27 a of the VAT Act:
DE451196933

©2024-2025 DXI - Digital Experience Intelligence GmbH.
PersonaX is a registered Trademark. All Rights Resevered.

Privacy Policy

Let's get in contact with us and your Digital Customer Twin.

Follow us:

Member Of:

Selected By:

Contact us

DXI - Digital Experience Intelligence GmbH

Ahornring 93
82024 Taufkirchen/Munich
Germany

Represented by:
Frank Rauchfuß, Stefan Trebbin

Contact Information:
Email: founder@dx-i.com
Telephone: +49 (0)89 41 43 43 48

Commercial Register Entry:
Registered in the Commercial Register.
Registration Court: Amtsgericht München
Registration Number: HRB 298665

VAT Identification Number according to § 27 a of the VAT Act:
DE451196933

©2024-2025 DXI - Digital Experience Intelligence GmbH.
PersonaX is a registered Trademark. All Rights Resevered.

Privacy Policy

Let's get in contact with us and your Digital Customer Twin.

Follow us:

Member Of:

Selected By: